Customer Intelligence consulting
This service is designed for organisations that are either new to the concept of analysing social communities, or equipped with an implementation of Idiro Customer Intelligence and focused on deriving maximum value from that investment
In Customer Intelligence consulting engagements, you will have the full attention of an experienced technical lead, a social scientist, an Idiro project manager and an expert in data-driven viral marketing. All engagements are customisable according to your needs and project goals.
Data-driven Viral Marketing Masterclass
Idiro's Masterclass is geared for organisations undertaking a data-driven Viral Marketing, or Word-Of-Mouth, campaign for the first time. The Masterclass is recommended if you are trying to come to a decision whether an implementation of Customer Intelligence is suitable for your organisation, or if you are planning on running a Viral Marketing campaign in any environment.
Contact Centre Revenue Optimisation consulting
Idiro can help your organisation determine a strategy for dramatically increasing revenues from your cross-channel contact centres. Contact Centre Revenue Optimisation consulting is recommended for organisations considering whether a Next Best Activity solution is appropriate for them, or focused on deriving maximum value from existing Idiro Next Best Activity applications.
